Privacy Policy
Effective Date: August 12, 2025
Welcome to Internal Medicine & Healthy Lifestyle (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit internalmedhl.com (the “Site”) and when you contact us through our forms, email, or phone. By using the Site, you agree to this Policy.
1) Information We Collect
a) Information You Provide
- Contact details (name, email, phone) submitted via forms or email.
- Appointment preferences, messages, or other details you choose to share.
- Job applications (résumés/CVs) if applicable.
b) Information Collected Automatically
- Usage data (pages viewed, time on page, referring URLs).
- Device and browser information (IP address, cookie identifiers, approximate location).
- Cookies and similar technologies for essential site functions and analytics. See “Cookies & Analytics.”
c) Information from Third Parties
- Analytics providers (e.g., aggregate insights about how visitors use the Site).
- Advertising or social media platforms, if we run campaigns that direct you to the Site.
2) How We Use Information
- Respond to inquiries, schedule consultations, and provide Site features.
- Improve Site performance, security, and user experience.
- Carry out analytics and understand content effectiveness.
- Comply with legal obligations and enforce our terms.
3) How We Share Information
- Service Providers: Website hosting, analytics, security, and communication tools that process data on our behalf under confidentiality obligations.
- Legal: To comply with law, regulation, subpoena, or protect rights, privacy, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or similar event (information will remain protected as described here or you will be notified of changes).
- We do not sell your personal information.
4) Cookies & Analytics
We use cookies and similar technologies to operate the Site and analyze traffic. You can control cookies through your browser settings. Disabling certain cookies may affect functionality.
- Essential cookies: Needed for core Site features.
- Analytics cookies: Help us understand how visitors use the Site (e.g., page views, navigation paths).
If we use Google Analytics or similar tools, those providers may set cookies to report site usage statistics without personally identifying individual visitors. Learn more or opt out via your browser’s privacy controls and, for Google Analytics, the opt-out add-on.
5) Your Choices & Rights
- Access/Update: You may request access to or correction of your personal information.
- Opt-Out of Marketing: If we send marketing emails, you can unsubscribe using the link provided or by contacting us.
- Do Not Track: Our Site does not currently respond to “Do Not Track” signals due to a lack of industry standards.
- State/International Rights: Depending on your location (e.g., California/CPRA, Virginia/VCDPA, Colorado/CPA, EU/UK GDPR), you may have additional rights such as deletion, portability, restriction, or objection. To exercise these, contact us at ramosmd@internalmedhl.com. We will verify your request as required by law.
6) Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe we have collected such information, please contact us and we will take appropriate steps.
7) Data Retention
We retain personal information collected through the Site for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. PHI retention follows HIPAA and applicable state medical record laws.
8) Security
We employ administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9) Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies.
10) International Visitors
If you access the Site from outside the United States, your information may be processed in the U.S., where privacy laws may differ from those in your country.
11) Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the latest revision. Material changes will be posted on this page and, when required, we will notify you by additional means.
12) Contact Us
If you have questions, requests, or complaints regarding this Policy or our privacy practices, please contact us:
- Internal Medicine & Healthy Lifestyle
- Email: ramosmd@internalmedhl.com
- Phone: 407-203-1880
- Address: 7125 Hoffner Avenue, Suite 102, Orlando, FL 32822